Service Delivery Model
- Delivered by a single legal entity across 16 countries
- Planned expansion to be EMEA wide in 2008
- ISO 9001:2000 quality standards
- In country billing including local taxes
- Common management system (Field View) to ensure consistent process
and control
- Electronic data capture via scanners at source, ensuring accurate
asset data enhanced information and control of assets
- information and enhanced control of assets
- Web based reporting to provide visibility and quality information
in near real time
- Emulation of customers values
- Quality control
- Openness
- Focused and prioritised
- Equitable
- Socially responsible and Weee compliant
