About EMEA-IT
Consortium
Service Delivery Model
Geographical Coverage
Services
Field View
Delivery
Value Add Warehousing and Transport
Delivery Function
Project Delivery Approach
Projects
Project Documentation
End to end Project Services
Project Controls
Project Control Summary
Customer Engagement Model
Benefit Summary
Case Studies
Contact

Field View

Field View is a unique, industry leading, purpose built service management tool. It was developed for EMEA-IT to record all activities across EMEA eliminating paper based data capture.

Based on centralised infrastructure and rugged hand held devices Field View drives consistent process and project control guaranteeing customer satisfaction across territories and different service delivery teams.

Field View modules include:

Break fix events
IMAC
Warehousing & staging
Asset management
Asset recovery

Field View is so flexible that any customer can customise the data capture and call closure information to suit their specific company of project needs.